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WhatsApp Business Platform

Turn WhatsApp Into a Business Communication Engine.

Manage campaigns, templates, customer conversations, WhatsApp Flows, contacts and automation from one centralized platform built for structured business communication.

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Campaigns Templates Flows Shared Inbox Automation
WhatsApp Platform
Connected
Overview Campaign Dashboard
Messages Sent 0
Delivered 0
Replies 0
Campaigns Live
New Product Launch 8,420 contacts
Completed
Weekend Offer 5,218 contacts
Running
Cart Reminder 1,452 contacts
Completed
Delivery Rate
95.4% Delivered

Campaign performance

New Reply Customer Message
Campaign Delivered
Campaign Management Message Templates WhatsApp Flows Contact Management Shared Inbox Automation Analytics API Integration Campaign Management Message Templates WhatsApp Flows Contact Management
One Communication Platform

Manage More Than Just Individual Messages.

The Aerosync WhatsApp platform is designed for businesses that need organized communication workflows across campaigns, contacts, templates, conversations and automated customer interactions.

01
Campaigns

WhatsApp Campaign Management

Create and organize campaigns for selected audiences using approved message templates and structured contact lists.

  • Audience Selection
  • Campaign Scheduling
  • Template Selection
  • Delivery Tracking
Campaign Summer Offer
8,420
02
Templates

Message Template Management

Organize WhatsApp message templates for campaign and customer communication workflows.

  • Template Library
  • Marketing Templates
  • Utility Templates
TEMPLATE Order Update

Hello {{1}}, your order {{2}} has been shipped.

03
Interactive Workflows

WhatsApp Flows

Create structured customer journeys for supported use cases such as forms, selections, bookings and guided interactions.

04
Contacts

Contact Management

Organize customer records and selected contact groups for communication and campaign workflows.

Customers 12,480 Leads 4,218 Segments 18
05
Conversation Management

Shared Team Inbox

Centralize supported customer conversations so teams can manage incoming communication from one interface.

RK
Rahul Kumar I need more details...
2
NS
Neha Sharma Thank you for the update.
06
Automation

Build Communication Workflows

Connect customer or business events with supported WhatsApp communication workflows through APIs, webhooks and automation logic.

  • Event-Based Triggers
  • CRM Integration
  • Webhook Events
  • API Workflows
New Lead Trigger Message
Interactive WhatsApp Flows

Turn Conversations Into Structured Journeys.

WhatsApp Flows can support structured interactions where customers move through screens, selections and form-like experiences without leaving the conversation.

Booking Lead Qualification Forms Feedback
Discuss WhatsApp Flows
A
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Interactive Flow
In-Chat Experience
Integrations

Connect WhatsApp With Your Business Systems.

Connect supported business events from websites, CRM systems, custom software and other integrations with WhatsApp communication workflows.

Website
LeadFlow CRM
WhatsApp Platform
API
Business Software
Business Use Cases

Use WhatsApp Across the Customer Journey.

Marketing Campaigns

Send approved promotional campaigns to selected audiences.

Lead Follow-Up

Connect supported lead events with customer follow-up workflows.

Order Communication

Send supported order and transaction-related updates.

Appointments

Support booking, confirmation and reminder workflows.

Customer Support

Centralize conversations for supported service workflows.

Feedback

Collect structured responses through supported flow experiences.

Notifications

Trigger operational or transactional communication events.

Automated Workflows

Connect API and CRM events with communication automation.

Campaign Analytics

Understand How Your Communication Performs.

Review campaign and messaging metrics from one dashboard to better understand delivery, engagement and communication activity.

  • Messages Sent
  • Delivery Status
  • Read Activity
  • Replies
  • Campaign Performance
Analytics Campaign Performance
Last 30 Days
Sent 86.4K +18.4%
Delivered 82.9K 95.9%
Replies 14.2K +11.2%
Message Activity 30 Days
WhatsApp Platform FAQ

WhatsApp Business Platform Questions Answered.

The platform is designed to help businesses manage WhatsApp campaigns, templates, contacts, customer conversations, supported WhatsApp Flows, automation and connected workflows from a centralized interface.

Campaign workflows can be used with approved templates, appropriate customer consent and the applicable WhatsApp Business Platform requirements.

WhatsApp Flows are structured in-chat experiences that can support supported interactions such as forms, selections, bookings and guided customer journeys.

Supported CRM and API integrations can connect customer or lead events with WhatsApp communication workflows depending on the configured integration.

The platform can support centralized conversation management so authorized team members can work with customer communication from a shared interface where configured.

No. This is a business communication platform designed around WhatsApp Business Platform capabilities and connected business workflows rather than a replacement interface for ordinary personal WhatsApp messaging.

BUILD BETTER CUSTOMER COMMUNICATION

Bring Campaigns, Conversations & Automation Into One Platform.

Explore how Aerosync's WhatsApp platform can support your communication, lead follow-up and customer workflow requirements.

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